{"id":337922,"date":"2025-02-20T13:44:48","date_gmt":"2025-02-20T12:44:48","guid":{"rendered":"https:\/\/villarrealcf.es\/faqs-android\/"},"modified":"2025-08-27T16:38:04","modified_gmt":"2025-08-27T14:38:04","slug":"faqs-android","status":"publish","type":"page","link":"https:\/\/villarrealcf.es\/en\/faqs-android\/","title":{"rendered":"FAQs Android"},"content":{"protected":false,"blocks":[{"type":"image","widget":"image","url":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg","alt":"","width":3840,"height":2160,"srcset":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 3840w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1920x1080.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1536x864.jpg 1536w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-2048x1152.jpg 2048w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-32x18.jpg 32w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-150x84.jpg 150w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1200x675.jpg 1200w","sizes":"auto, (max-width: 3840px) 100vw, 3840px"},{"type":"text","widget":"text-editor","text":"1: What is an NFC Pass?An NFC Pass is a digital pass that can be stored in the Google Wallet app on your smartphone and\/or Android smartwatch. It can be used to enter the Estadio de la Cer\u00e1mica by simply touching your device to the reader at the gate.Since 10th June 2024, the Google Wallet requires the phone to use Android 9 or later operating systems. If you have a Google Wallet on your smartwatch, it needs Wear OS 2.18 or newer.Click here for more details: https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU2: Why use an NFC pass?NFC Passes for Android smartphones and\/or smartwatches are easier, faster and more secure to use, eliminating the need to search in pockets or wallets. Plus, customers no longer have to worry about losing their physical ticket.3: How do I add my NFC pass to my Google Wallet?Once you have completed the purchase process, you will receive a confirmation email which includes a link to add the digital season ticket to Google Wallet. If you don\u2019t have the Google Wallet app installed, it will ask you to download it. To downlaod the app, and add the ticket, follow the instructions on screen.4: How can I see all my digital tickets?All tickets that you have added can be seen by opening Google Wallet on your Android smartphone or smartwatch.5: Can I send a digital ticket to someone else?You can share your digital tickets from your Google Wallet with someone else. Follow these instructions to share them:Press \u2018Share\u2019You can share a season ticket if the option \u2018Share\u2019 appearsPress \u2018Share now\u2019Once you share the link, the person who receives it can send it to anyoneOnce you share the link, you can\u2019t delete the message6: Can I have various tickets on one Android smartphone or smartwatch?Yes, multiple digital tickets can be downloaded to a single Android smartphone or smartwatch. Once selected, you can swipe left and right to see all those available to you.7: How do I enter the Estadio de la Cer\u00e1mica with my ticket?You will receive a notification as you approach the Estadio de la Cer\u00e1mica, indicating which tickets are available to you. As you approach the reader, tap the notification to select the appropriate one, look for the contactless logo on the reader and tap your Android smartphone or smartwatch. If you have multiple tickets, you can swipe left or right to access them one by one and swipe them on the reader to enter. If you don\u2019t receive the notification, you can access your digital entries by opening Google Wallet and scrolling to find the correct entry.8: How do I find my ticket if the notification does not appear automatically on my Android smartphone screen?If you don\u2019t find it, open your phone at the turnstiles:Open the Google Wallet appSwipe up to find your season ticketPress your ticketPlace the phone close to the contactless logo in the turnstile.9: I have not received a notification on my Android smartphone lock screen.The notification on the lock screen is based on your proximity to the location, and if Location Services is turned off it will not be displayed. To enable location services, follow these instructions:In Settings, select Privacy and then Location Services.Enable Location Services if they are disabled.Scroll down and make sure that the Google Wallet application has the \u2018While using the application\u2019 option selected.11: Can I delete my digital ticket?Yes. To delete your digital ticket from your Android smartphone, do the following:Open the Google Wallet app on your telephoneFind the ticket you want to deleteSelect the ticketPress \u2018More\u2019 and then \u2018RemoveIf you want to delete it from your Android smartwatch:Open the Google Wallet app on your smartwatchScroll to the ticket you want to delete and select itScroll through the screen that has the details of the ticketSelect \u2018remove ticket\u201911: Who can I contact if I have a question? If you have any questions about your digital ticket, get in touch with the ticket office: taquillas@villarrealcf.es.12: Can I still use my physical ticket?Yes, if you have already got a physical season ticket, this can be used to access the Estadio de la Cer\u00e1mica; however, once this physical ticket has been scanned, the digital ticket will no longer allow entry.","paragraphs":["1: What is an NFC Pass?","An NFC Pass is a digital pass that can be stored in the Google Wallet app on your smartphone and\/or Android smartwatch. It can be used to enter the Estadio de la Cer\u00e1mica by simply touching your device to the reader at the gate.","Since 10th June 2024, the Google Wallet requires the phone to use Android 9 or later operating systems. If you have a Google Wallet on your smartwatch, it needs Wear OS 2.18 or newer.","Click here for more details: https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU","2: Why use an NFC pass?","NFC Passes for Android smartphones and\/or smartwatches are easier, faster and more secure to use, eliminating the need to search in pockets or wallets. Plus, customers no longer have to worry about losing their physical ticket.","3: How do I add my NFC pass to my Google Wallet?","Once you have completed the purchase process, you will receive a confirmation email which includes a link to add the digital season ticket to Google Wallet. If you don\u2019t have the Google Wallet app installed, it will ask you to download it. To downlaod the app, and add the ticket, follow the instructions on screen.","4: How can I see all my digital tickets?","All tickets that you have added can be seen by opening Google Wallet on your Android smartphone or smartwatch.","5: Can I send a digital ticket to someone else?","You can share your digital tickets from your Google Wallet with someone else. Follow these instructions to share them:","6: Can I have various tickets on one Android smartphone or smartwatch?","Yes, multiple digital tickets can be downloaded to a single Android smartphone or smartwatch. Once selected, you can swipe left and right to see all those available to you.","7: How do I enter the Estadio de la Cer\u00e1mica with my ticket?","You will receive a notification as you approach the Estadio de la Cer\u00e1mica, indicating which tickets are available to you. As you approach the reader, tap the notification to select the appropriate one, look for the contactless logo on the reader and tap your Android smartphone or smartwatch. If you have multiple tickets, you can swipe left or right to access them one by one and swipe them on the reader to enter. If you don\u2019t receive the notification, you can access your digital entries by opening Google Wallet and scrolling to find the correct entry.","8: How do I find my ticket if the notification does not appear automatically on my Android smartphone screen?","If you don\u2019t find it, open your phone at the turnstiles:","9: I have not received a notification on my Android smartphone lock screen.","The notification on the lock screen is based on your proximity to the location, and if Location Services is turned off it will not be displayed. To enable location services, follow these instructions:","11: Can I delete my digital ticket?","Yes. To delete your digital ticket from your Android smartphone, do the following:","If you want to delete it from your Android smartwatch:","11: Who can I contact if I have a question?","If you have any questions about your digital ticket, get in touch with the ticket office: taquillas@villarrealcf.es.","12: Can I still use my physical ticket?","Yes, if you have already got a physical season ticket, this can be used to access the Estadio de la Cer\u00e1mica; however, once this physical ticket has been scanned, the digital ticket will no longer allow entry."]},{"type":"video","widget":"video","url":"https:\/\/player.vimeo.com\/video\/1068080834?color&autopause=0&loop=0&muted=0&title=1&portrait=1&byline=1#t=","poster":"","kind":"iframe"}],"structured":{"summary":{"text":"1: What is an NFC Pass?An NFC Pass is a digital pass that can be stored in the Google Wallet app on your smartphone and\/or Android smartwatch. It can be used to enter the Estadio de la Cer\u00e1mica by simply touching your device to the reader at the gate.Since 10th June 2024, the Google Wallet requires the phone to use Android 9 or later operating systems. If you have a Google Wallet on your smartwatch, it needs Wear OS 2.18 or newer.Click here for more details: https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU2: Why use an NFC pass?NFC Passes for Android smartphones and\/or smartwatches are easier, faster and more secure to use, eliminating the need to search in pockets or wallets. Plus, customers no longer have to worry about losing their physical ticket.3: How do I add my NFC pass to my Google Wallet?Once you have completed the purchase process, you will receive a confirmation email which includes a link to add the digital season ticket to Google Wallet. If you don\u2019t have the Google Wallet app installed, it will ask you to download it. To downlaod the app, and add the ticket, follow the instructions on screen.4: How can I see all my digital tickets?All tickets that you have added can be seen by opening Google Wallet on your Android smartphone or smartwatch.5: Can I send a digital ticket to someone else?You can share your digital tickets from your Google Wallet with someone else. Follow these instructions to share them:Press \u2018Share\u2019You can share a season ticket if the option \u2018Share\u2019 appearsPress \u2018Share now\u2019Once you share the link, the person who receives it can send it to anyoneOnce you share the link, you can\u2019t delete the message6: Can I have various tickets on one Android smartphone or smartwatch?Yes, multiple digital tickets can be downloaded to a single Android smartphone or smartwatch. Once selected, you can swipe left and right to see all those available to you.7: How do I enter the Estadio de la Cer\u00e1mica with my ticket?You will receive a notification as you approach the Estadio de la Cer\u00e1mica, indicating which tickets are available to you. As you approach the reader, tap the notification to select the appropriate one, look for the contactless logo on the reader and tap your Android smartphone or smartwatch. If you have multiple tickets, you can swipe left or right to access them one by one and swipe them on the reader to enter. If you don\u2019t receive the notification, you can access your digital entries by opening Google Wallet and scrolling to find the correct entry.8: How do I find my ticket if the notification does not appear automatically on my Android smartphone screen?If you don\u2019t find it, open your phone at the turnstiles:Open the Google Wallet appSwipe up to find your season ticketPress your ticketPlace the phone close to the contactless logo in the turnstile.9: I have not received a notification on my Android smartphone lock screen.The notification on the lock screen is based on your proximity to the location, and if Location Services is turned off it will not be displayed. To enable location services, follow these instructions:In Settings, select Privacy and then Location Services.Enable Location Services if they are disabled.Scroll down and make sure that the Google Wallet application has the \u2018While using the application\u2019 option selected.11: Can I delete my digital ticket?Yes. To delete your digital ticket from your Android smartphone, do the following:Open the Google Wallet app on your telephoneFind the ticket you want to deleteSelect the ticketPress \u2018More\u2019 and then \u2018RemoveIf you want to delete it from your Android smartwatch:Open the Google Wallet app on your smartwatchScroll to the ticket you want to delete and select itScroll through the screen that has the details of the ticketSelect \u2018remove ticket\u201911: Who can I contact if I have a question? If you have any questions about your digital ticket, get in touch with the ticket office: taquillas@villarrealcf.es.12: Can I still use my physical ticket?Yes, if you have already got a physical season ticket, this can be used to access the Estadio de la Cer\u00e1mica; however, once this physical ticket has been scanned, the digital ticket will no longer allow entry.","headings":[],"buttons":[],"images":[{"type":"image","widget":"image","url":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg","alt":"","width":3840,"height":2160,"srcset":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 3840w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1920x1080.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, 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3840px"}],"counts":{"blocks":3,"headings":0,"texts":1,"buttons":0,"images":1},"containers":2},"sections":[{"id":"a9632c7","type":"container","classes":["has-el-gap","el-gap-default","elementor-section","elementor-top-section","elementor-element","elementor-element-a9632c7","elementor-section-boxed","elementor-section-height-default"],"title":"","text":"","headings":[],"texts":[],"buttons":[],"images":[{"type":"image","widget":"image","url":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg","alt":"","width":3840,"height":2160,"srcset":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 3840w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1920x1080.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1536x864.jpg 1536w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-2048x1152.jpg 2048w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-32x18.jpg 32w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-150x84.jpg 150w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1200x675.jpg 1200w","sizes":"auto, (max-width: 3840px) 100vw, 3840px"}],"widgets":["image"],"blocks":[{"type":"image","widget":"image","url":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg","alt":"","width":3840,"height":2160,"srcset":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 3840w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1920x1080.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1536x864.jpg 1536w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-2048x1152.jpg 2048w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-32x18.jpg 32w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-150x84.jpg 150w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1200x675.jpg 1200w","sizes":"auto, (max-width: 3840px) 100vw, 3840px"}],"children":[]},{"id":"d88c048","type":"container","classes":["has-el-gap","el-gap-default","elementor-section","elementor-top-section","elementor-element","elementor-element-d88c048","elementor-section-boxed","elementor-section-height-default"],"title":"","text":"1: What is an NFC Pass?An NFC Pass is a digital pass that can be stored in the Google Wallet app on your smartphone and\/or Android smartwatch. It can be used to enter the Estadio de la Cer\u00e1mica by simply touching your device to the reader at the gate.Since 10th June 2024, the Google Wallet requires the phone to use Android 9 or later operating systems. If you have a Google Wallet on your smartwatch, it needs Wear OS 2.18 or newer.Click here for more details: https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU2: Why use an NFC pass?NFC Passes for Android smartphones and\/or smartwatches are easier, faster and more secure to use, eliminating the need to search in pockets or wallets. Plus, customers no longer have to worry about losing their physical ticket.3: How do I add my NFC pass to my Google Wallet?Once you have completed the purchase process, you will receive a confirmation email which includes a link to add the digital season ticket to Google Wallet. If you don\u2019t have the Google Wallet app installed, it will ask you to download it. To downlaod the app, and add the ticket, follow the instructions on screen.4: How can I see all my digital tickets?All tickets that you have added can be seen by opening Google Wallet on your Android smartphone or smartwatch.5: Can I send a digital ticket to someone else?You can share your digital tickets from your Google Wallet with someone else. Follow these instructions to share them:Press \u2018Share\u2019You can share a season ticket if the option \u2018Share\u2019 appearsPress \u2018Share now\u2019Once you share the link, the person who receives it can send it to anyoneOnce you share the link, you can\u2019t delete the message6: Can I have various tickets on one Android smartphone or smartwatch?Yes, multiple digital tickets can be downloaded to a single Android smartphone or smartwatch. Once selected, you can swipe left and right to see all those available to you.7: How do I enter the Estadio de la Cer\u00e1mica with my ticket?You will receive a notification as you approach the Estadio de la Cer\u00e1mica, indicating which tickets are available to you. As you approach the reader, tap the notification to select the appropriate one, look for the contactless logo on the reader and tap your Android smartphone or smartwatch. If you have multiple tickets, you can swipe left or right to access them one by one and swipe them on the reader to enter. If you don\u2019t receive the notification, you can access your digital entries by opening Google Wallet and scrolling to find the correct entry.8: How do I find my ticket if the notification does not appear automatically on my Android smartphone screen?If you don\u2019t find it, open your phone at the turnstiles:Open the Google Wallet appSwipe up to find your season ticketPress your ticketPlace the phone close to the contactless logo in the turnstile.9: I have not received a notification on my Android smartphone lock screen.The notification on the lock screen is based on your proximity to the location, and if Location Services is turned off it will not be displayed. To enable location services, follow these instructions:In Settings, select Privacy and then Location Services.Enable Location Services if they are disabled.Scroll down and make sure that the Google Wallet application has the \u2018While using the application\u2019 option selected.11: Can I delete my digital ticket?Yes. To delete your digital ticket from your Android smartphone, do the following:Open the Google Wallet app on your telephoneFind the ticket you want to deleteSelect the ticketPress \u2018More\u2019 and then \u2018RemoveIf you want to delete it from your Android smartwatch:Open the Google Wallet app on your smartwatchScroll to the ticket you want to delete and select itScroll through the screen that has the details of the ticketSelect \u2018remove ticket\u201911: Who can I contact if I have a question? If you have any questions about your digital ticket, get in touch with the ticket office: taquillas@villarrealcf.es.12: Can I still use my physical ticket?Yes, if you have already got a physical season ticket, this can be used to access the Estadio de la Cer\u00e1mica; however, once this physical ticket has been scanned, the digital ticket will no longer allow entry.","headings":[],"texts":[{"type":"text","widget":"text-editor","text":"1: What is an NFC Pass?An NFC Pass is a digital pass that can be stored in the Google Wallet app on your smartphone and\/or Android smartwatch. It can be used to enter the Estadio de la Cer\u00e1mica by simply touching your device to the reader at the gate.Since 10th June 2024, the Google Wallet requires the phone to use Android 9 or later operating systems. If you have a Google Wallet on your smartwatch, it needs Wear OS 2.18 or newer.Click here for more details: https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU2: Why use an NFC pass?NFC Passes for Android smartphones and\/or smartwatches are easier, faster and more secure to use, eliminating the need to search in pockets or wallets. Plus, customers no longer have to worry about losing their physical ticket.3: How do I add my NFC pass to my Google Wallet?Once you have completed the purchase process, you will receive a confirmation email which includes a link to add the digital season ticket to Google Wallet. If you don\u2019t have the Google Wallet app installed, it will ask you to download it. To downlaod the app, and add the ticket, follow the instructions on screen.4: How can I see all my digital tickets?All tickets that you have added can be seen by opening Google Wallet on your Android smartphone or smartwatch.5: Can I send a digital ticket to someone else?You can share your digital tickets from your Google Wallet with someone else. Follow these instructions to share them:Press \u2018Share\u2019You can share a season ticket if the option \u2018Share\u2019 appearsPress \u2018Share now\u2019Once you share the link, the person who receives it can send it to anyoneOnce you share the link, you can\u2019t delete the message6: Can I have various tickets on one Android smartphone or smartwatch?Yes, multiple digital tickets can be downloaded to a single Android smartphone or smartwatch. Once selected, you can swipe left and right to see all those available to you.7: How do I enter the Estadio de la Cer\u00e1mica with my ticket?You will receive a notification as you approach the Estadio de la Cer\u00e1mica, indicating which tickets are available to you. As you approach the reader, tap the notification to select the appropriate one, look for the contactless logo on the reader and tap your Android smartphone or smartwatch. If you have multiple tickets, you can swipe left or right to access them one by one and swipe them on the reader to enter. If you don\u2019t receive the notification, you can access your digital entries by opening Google Wallet and scrolling to find the correct entry.8: How do I find my ticket if the notification does not appear automatically on my Android smartphone screen?If you don\u2019t find it, open your phone at the turnstiles:Open the Google Wallet appSwipe up to find your season ticketPress your ticketPlace the phone close to the contactless logo in the turnstile.9: I have not received a notification on my Android smartphone lock screen.The notification on the lock screen is based on your proximity to the location, and if Location Services is turned off it will not be displayed. To enable location services, follow these instructions:In Settings, select Privacy and then Location Services.Enable Location Services if they are disabled.Scroll down and make sure that the Google Wallet application has the \u2018While using the application\u2019 option selected.11: Can I delete my digital ticket?Yes. To delete your digital ticket from your Android smartphone, do the following:Open the Google Wallet app on your telephoneFind the ticket you want to deleteSelect the ticketPress \u2018More\u2019 and then \u2018RemoveIf you want to delete it from your Android smartwatch:Open the Google Wallet app on your smartwatchScroll to the ticket you want to delete and select itScroll through the screen that has the details of the ticketSelect \u2018remove ticket\u201911: Who can I contact if I have a question? If you have any questions about your digital ticket, get in touch with the ticket office: taquillas@villarrealcf.es.12: Can I still use my physical ticket?Yes, if you have already got a physical season ticket, this can be used to access the Estadio de la Cer\u00e1mica; however, once this physical ticket has been scanned, the digital ticket will no longer allow entry.","paragraphs":["1: What is an NFC Pass?","An NFC Pass is a digital pass that can be stored in the Google Wallet app on your smartphone and\/or Android smartwatch. It can be used to enter the Estadio de la Cer\u00e1mica by simply touching your device to the reader at the gate.","Since 10th June 2024, the Google Wallet requires the phone to use Android 9 or later operating systems. If you have a Google Wallet on your smartwatch, it needs Wear OS 2.18 or newer.","Click here for more details: https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU","2: Why use an NFC pass?","NFC Passes for Android smartphones and\/or smartwatches are easier, faster and more secure to use, eliminating the need to search in pockets or wallets. Plus, customers no longer have to worry about losing their physical ticket.","3: How do I add my NFC pass to my Google Wallet?","Once you have completed the purchase process, you will receive a confirmation email which includes a link to add the digital season ticket to Google Wallet. If you don\u2019t have the Google Wallet app installed, it will ask you to download it. To downlaod the app, and add the ticket, follow the instructions on screen.","4: How can I see all my digital tickets?","All tickets that you have added can be seen by opening Google Wallet on your Android smartphone or smartwatch.","5: Can I send a digital ticket to someone else?","You can share your digital tickets from your Google Wallet with someone else. Follow these instructions to share them:","6: Can I have various tickets on one Android smartphone or smartwatch?","Yes, multiple digital tickets can be downloaded to a single Android smartphone or smartwatch. Once selected, you can swipe left and right to see all those available to you.","7: How do I enter the Estadio de la Cer\u00e1mica with my ticket?","You will receive a notification as you approach the Estadio de la Cer\u00e1mica, indicating which tickets are available to you. As you approach the reader, tap the notification to select the appropriate one, look for the contactless logo on the reader and tap your Android smartphone or smartwatch. If you have multiple tickets, you can swipe left or right to access them one by one and swipe them on the reader to enter. If you don\u2019t receive the notification, you can access your digital entries by opening Google Wallet and scrolling to find the correct entry.","8: How do I find my ticket if the notification does not appear automatically on my Android smartphone screen?","If you don\u2019t find it, open your phone at the turnstiles:","9: I have not received a notification on my Android smartphone lock screen.","The notification on the lock screen is based on your proximity to the location, and if Location Services is turned off it will not be displayed. To enable location services, follow these instructions:","11: Can I delete my digital ticket?","Yes. To delete your digital ticket from your Android smartphone, do the following:","If you want to delete it from your Android smartwatch:","11: Who can I contact if I have a question?","If you have any questions about your digital ticket, get in touch with the ticket office: taquillas@villarrealcf.es.","12: Can I still use my physical ticket?","Yes, if you have already got a physical season ticket, this can be used to access the Estadio de la Cer\u00e1mica; however, once this physical ticket has been scanned, the digital ticket will no longer allow entry."]}],"buttons":[],"images":[],"widgets":["text-editor","video"],"blocks":[{"type":"text","widget":"text-editor","text":"1: What is an NFC Pass?An NFC Pass is a digital pass that can be stored in the Google Wallet app on your smartphone and\/or Android smartwatch. It can be used to enter the Estadio de la Cer\u00e1mica by simply touching your device to the reader at the gate.Since 10th June 2024, the Google Wallet requires the phone to use Android 9 or later operating systems. If you have a Google Wallet on your smartwatch, it needs Wear OS 2.18 or newer.Click here for more details: https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU2: Why use an NFC pass?NFC Passes for Android smartphones and\/or smartwatches are easier, faster and more secure to use, eliminating the need to search in pockets or wallets. Plus, customers no longer have to worry about losing their physical ticket.3: How do I add my NFC pass to my Google Wallet?Once you have completed the purchase process, you will receive a confirmation email which includes a link to add the digital season ticket to Google Wallet. If you don\u2019t have the Google Wallet app installed, it will ask you to download it. To downlaod the app, and add the ticket, follow the instructions on screen.4: How can I see all my digital tickets?All tickets that you have added can be seen by opening Google Wallet on your Android smartphone or smartwatch.5: Can I send a digital ticket to someone else?You can share your digital tickets from your Google Wallet with someone else. Follow these instructions to share them:Press \u2018Share\u2019You can share a season ticket if the option \u2018Share\u2019 appearsPress \u2018Share now\u2019Once you share the link, the person who receives it can send it to anyoneOnce you share the link, you can\u2019t delete the message6: Can I have various tickets on one Android smartphone or smartwatch?Yes, multiple digital tickets can be downloaded to a single Android smartphone or smartwatch. Once selected, you can swipe left and right to see all those available to you.7: How do I enter the Estadio de la Cer\u00e1mica with my ticket?You will receive a notification as you approach the Estadio de la Cer\u00e1mica, indicating which tickets are available to you. As you approach the reader, tap the notification to select the appropriate one, look for the contactless logo on the reader and tap your Android smartphone or smartwatch. If you have multiple tickets, you can swipe left or right to access them one by one and swipe them on the reader to enter. If you don\u2019t receive the notification, you can access your digital entries by opening Google Wallet and scrolling to find the correct entry.8: How do I find my ticket if the notification does not appear automatically on my Android smartphone screen?If you don\u2019t find it, open your phone at the turnstiles:Open the Google Wallet appSwipe up to find your season ticketPress your ticketPlace the phone close to the contactless logo in the turnstile.9: I have not received a notification on my Android smartphone lock screen.The notification on the lock screen is based on your proximity to the location, and if Location Services is turned off it will not be displayed. To enable location services, follow these instructions:In Settings, select Privacy and then Location Services.Enable Location Services if they are disabled.Scroll down and make sure that the Google Wallet application has the \u2018While using the application\u2019 option selected.11: Can I delete my digital ticket?Yes. To delete your digital ticket from your Android smartphone, do the following:Open the Google Wallet app on your telephoneFind the ticket you want to deleteSelect the ticketPress \u2018More\u2019 and then \u2018RemoveIf you want to delete it from your Android smartwatch:Open the Google Wallet app on your smartwatchScroll to the ticket you want to delete and select itScroll through the screen that has the details of the ticketSelect \u2018remove ticket\u201911: Who can I contact if I have a question? If you have any questions about your digital ticket, get in touch with the ticket office: taquillas@villarrealcf.es.12: Can I still use my physical ticket?Yes, if you have already got a physical season ticket, this can be used to access the Estadio de la Cer\u00e1mica; however, once this physical ticket has been scanned, the digital ticket will no longer allow entry.","paragraphs":["1: What is an NFC Pass?","An NFC Pass is a digital pass that can be stored in the Google Wallet app on your smartphone and\/or Android smartwatch. It can be used to enter the Estadio de la Cer\u00e1mica by simply touching your device to the reader at the gate.","Since 10th June 2024, the Google Wallet requires the phone to use Android 9 or later operating systems. If you have a Google Wallet on your smartwatch, it needs Wear OS 2.18 or newer.","Click here for more details: https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU","2: Why use an NFC pass?","NFC Passes for Android smartphones and\/or smartwatches are easier, faster and more secure to use, eliminating the need to search in pockets or wallets. Plus, customers no longer have to worry about losing their physical ticket.","3: How do I add my NFC pass to my Google Wallet?","Once you have completed the purchase process, you will receive a confirmation email which includes a link to add the digital season ticket to Google Wallet. If you don\u2019t have the Google Wallet app installed, it will ask you to download it. To downlaod the app, and add the ticket, follow the instructions on screen.","4: How can I see all my digital tickets?","All tickets that you have added can be seen by opening Google Wallet on your Android smartphone or smartwatch.","5: Can I send a digital ticket to someone else?","You can share your digital tickets from your Google Wallet with someone else. Follow these instructions to share them:","6: Can I have various tickets on one Android smartphone or smartwatch?","Yes, multiple digital tickets can be downloaded to a single Android smartphone or smartwatch. Once selected, you can swipe left and right to see all those available to you.","7: How do I enter the Estadio de la Cer\u00e1mica with my ticket?","You will receive a notification as you approach the Estadio de la Cer\u00e1mica, indicating which tickets are available to you. As you approach the reader, tap the notification to select the appropriate one, look for the contactless logo on the reader and tap your Android smartphone or smartwatch. If you have multiple tickets, you can swipe left or right to access them one by one and swipe them on the reader to enter. If you don\u2019t receive the notification, you can access your digital entries by opening Google Wallet and scrolling to find the correct entry.","8: How do I find my ticket if the notification does not appear automatically on my Android smartphone screen?","If you don\u2019t find it, open your phone at the turnstiles:","9: I have not received a notification on my Android smartphone lock screen.","The notification on the lock screen is based on your proximity to the location, and if Location Services is turned off it will not be displayed. To enable location services, follow these instructions:","11: Can I delete my digital ticket?","Yes. To delete your digital ticket from your Android smartphone, do the following:","If you want to delete it from your Android smartwatch:","11: Who can I contact if I have a question?","If you have any questions about your digital ticket, get in touch with the ticket office: taquillas@villarrealcf.es.","12: Can I still use my physical ticket?","Yes, if you have already got a physical season ticket, this can be used to access the Estadio de la Cer\u00e1mica; however, once this physical ticket has been scanned, the digital ticket will no longer allow entry."]},{"type":"video","widget":"video","url":"https:\/\/player.vimeo.com\/video\/1068080834?color&autopause=0&loop=0&muted=0&title=1&portrait=1&byline=1#t=","poster":"","kind":"iframe"}],"children":[]}],"hero":{"id":"a9632c7","type":"container","classes":["has-el-gap","el-gap-default","elementor-section","elementor-top-section","elementor-element","elementor-element-a9632c7","elementor-section-boxed","elementor-section-height-default"],"title":"","text":"","headings":[],"texts":[],"buttons":[],"images":[{"type":"image","widget":"image","url":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg","alt":"","width":3840,"height":2160,"srcset":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 3840w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1920x1080.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1536x864.jpg 1536w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-2048x1152.jpg 2048w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-32x18.jpg 32w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-150x84.jpg 150w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1200x675.jpg 1200w","sizes":"auto, (max-width: 3840px) 100vw, 3840px"}],"widgets":["image"],"blocks":[{"type":"image","widget":"image","url":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg","alt":"","width":3840,"height":2160,"srcset":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 3840w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1920x1080.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1536x864.jpg 1536w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-2048x1152.jpg 2048w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-32x18.jpg 32w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-150x84.jpg 150w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg 1920w, https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1-1200x675.jpg 1200w","sizes":"auto, (max-width: 3840px) 100vw, 3840px"}],"children":[]}},"sections":[{"id":"a9632c7","title":"","text":"","url":"","background_image":"","images":[{"url":"https:\/\/villarrealcf.es\/wp-content\/uploads\/2025\/02\/Banner-NFC-Adroid-2-opciones-ENG-1.jpg","alt":"","width":3840,"height":2160}],"videos":[],"links":[]},{"id":"d88c048","title":"https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU","text":"1: What is an NFC Pass?An NFC Pass is a digital pass that can be stored in the Google Wallet app on your smartphone and\/or Android smartwatch. It can be used to enter the Estadio de la Cer\u00e1mica by simply touching your device to the reader at the gate.Since 10th June 2024, the Google Wallet requires the phone to use Android 9 or later operating systems. If you have a Google Wallet on your smartwatch, it needs Wear OS 2.18 or newer.Click here for more details: https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU2: Why use an NFC pass?NFC Passes for Android smartphones and\/or smartwatches are easier, faster and more secure to use, eliminating the need to search in pockets or wallets. Plus, customers no longer have to worry about losing their physical ticket.3: How do I add my NFC pass to my Google Wallet?Once you have completed the purchase process, you will receive a confirmation email which includes a link to add the digital season ticket to Google Wallet. If you don\u2019t have the Google Wallet app installed, it will ask you to download it. To downlaod the app, and add the ticket, follow the instructions on screen.4: How can I see all my digital tickets?All tickets that you have added can be seen by opening Google Wallet on your Android smartphone or smartwatch.5: Can I send a digital ticket to someone else?You can share your digital tickets from your Google Wallet with someone else. Follow these instructions to share them:Press \u2018Share\u2019You can share a season ticket if the option \u2018Share\u2019 appearsPress \u2018Share now\u2019Once you share the link, the person who receives it can send it to anyoneOnce you share the link, you can\u2019t delete the message6: Can I have various tickets on one Android smartphone or smartwatch?Yes, multiple digital tickets can be downloaded to a single Android smartphone or smartwatch. Once selected, you can swipe left and right to see all those available to you.7: How do I enter the Estadio de la Cer\u00e1mica with my ticket?You will receive a notification as you approach the Estadio de la Cer\u00e1mica, indicating which tickets are available to you. As you approach the reader, tap the notification to select the appropriate one, look for the contactless logo on the reader and tap your Android smartphone or smartwatch. If you have multiple tickets, you can swipe left or right to access them one by one and swipe them on the reader to enter. If you don\u2019t receive the notification, you can access your digital entries by opening Google Wallet and scrolling to find the correct entry.8: How do I find my ticket if the notification does not appear automatically on my Android smartphone screen?If you don\u2019t find it, open your phone at the turnstiles:Open the Google Wallet appSwipe up to find your season ticketPress your ticketPlace the phone close to the contactless logo in the turnstile.9: I have not received a notification on my Android smartphone lock screen.The notification on the lock screen is based on your proximity to the location, and if Location Services is turned off it will not be displayed. To enable location services, follow these instructions:In Settings, select Privacy and then Location Services.Enable Location Services if they are disabled.Scroll down and make sure that the Google Wallet application has the \u2018While using the application\u2019 option selected.11: Can I delete my digital ticket?Yes. To delete your digital ticket from your Android smartphone, do the following:Open the Google Wallet app on your telephoneFind the ticket you want to deleteSelect the ticketPress \u2018More\u2019 and then \u2018RemoveIf you want to delete it from your Android smartwatch:Open the Google Wallet app on your smartwatchScroll to the ticket you want to delete and select itScroll through the screen that has the details of the ticketSelect \u2018remove ticket\u201911: Who can I contact if I have a question? If you have any questions about your digital ticket, get in touch with the ticket office: taquillas@villarrealcf.es.12: Can I still use my physical ticket?Yes, if you have already got a physical season ticket, this can be used to access the Estadio de la Cer\u00e1mica; however, once this physical ticket has been scanned, the digital ticket will no longer allow entry.","url":"https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU","background_image":"","images":[],"videos":[{"url":"https:\/\/player.vimeo.com\/video\/1068080834?color&autopause=0&loop=0&muted=0&title=1&portrait=1&byline=1#t=","poster":"","kind":"iframe"}],"links":[{"url":"https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU","text":"https:\/\/support.google.com\/wallet\/answer\/12653781?hl=en-GB&sjid=7753726745786710503-EU","target":"_blank"},{"url":"mailto:taquillas@villarrealcf.es","text":"taquillas@villarrealcf.es.","target":""}]}]},"excerpt":{"rendered":"1: What is an NFC Pass?An NFC Pass is a digital pass that can be stored in the Google Wallet app on your smartphone and\/or Android smartwatch. It can be used to enter the Estadio de la Cer\u00e1mica by simply touching your device to the reader at the gate.Since 10th June 2024, the Google Wallet","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/no-wrapper.php","meta":{"_acf_changed":false,"footnotes":""},"acf":null,"lang":"en","essential_grid":{"has_grid":false},"formatted_date":"February 20, 2025","modified_date":"August 27, 2025","permalink":"https:\/\/villarrealcf.es\/en\/faqs-android\/","reading_time":4,"featured_media_data":null,"author_data":{"id":"1","name":"root_envidea","first_name":"Villarreal CF","last_name":"","description":"","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/48f95f42a3ccc324f3a3458e4b9e6fb070b083e99d388e170c1afb061fa99b63?s=96&d=mm&r=g","acf":null},"taxonomies_data":{"translation_priority":[{"id":734,"name":"Optional","slug":"optional-en","acf":null}]},"seo_full":{"native":{"title":"FAQs Android - Web Oficial del Villarreal CF","description":"1: What is an NFC Pass?An NFC Pass is a digital pass that can be stored in the Google Wallet…","canonical":"https:\/\/villarrealcf.es\/en\/faqs-android\/"}},"_links":{"self":[{"href":"https:\/\/villarrealcf.es\/en\/wp-json\/wp\/v2\/pages\/337922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/villarrealcf.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/villarrealcf.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/villarrealcf.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/villarrealcf.es\/en\/wp-json\/wp\/v2\/comments?post=337922"}],"version-history":[{"count":1,"href":"https:\/\/villarrealcf.es\/en\/wp-json\/wp\/v2\/pages\/337922\/revisions"}],"predecessor-version":[{"id":602407,"href":"https:\/\/villarrealcf.es\/en\/wp-json\/wp\/v2\/pages\/337922\/revisions\/602407"}],"wp:attachment":[{"href":"https:\/\/villarrealcf.es\/en\/wp-json\/wp\/v2\/media?parent=337922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}